Customers
Customer Service
Store Support

As a part of its core business proposition, EUK provides a number of support services to the stores that it supplies, including:-


  • A secure, nationwide, one-drop delivery service, with orders received in store within a 24 hour period.

  • Guidance, training and support for store and department managers via field based experts, merchandisers and a centralised contact centre.

  • Delivery of "ready for retail" solutions including security tagging, product labelling and POS.

  • System integration with retailers own back office networks to provide streamlined in-store processes.

Head Office Support

EUK also helps to fuel its customer's growth by providing a range of support functions designed to assist retailer's Head Offices to make informed, business critical decisions. Some of these services include:-

  • The provision of a thorough category planning and management process to ensure that a retailer's proposition matches the demands of it's consumers.

  • A complete range development and management service that provides space optimisation recommendations and a range that is tailored specifically to appropriate consumer profilies.

  • A team of category information experts who are consistently monitoring, measuring and interpreting trends at a customer, sector and market level.

Support functions provided by EUK
  Support functions provided by EUK